Five Times More Reviews Received Using Reputation Accelerator!

The Background: This Honda dealership was receiving approximately 50 reviews per month on their review platforms. In an effort to increase their total positive review count, they signed up for Friendemic’s Reputation Accelerator product. The dealership trained their staff to use it and began regularly sending review invitations to their customers. Within the first month…

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Millennials and the Car Buying Process

It’s no secret that millennials behave differently as shoppers than previous generations. From taxis to hotels, countless established industries have been turned on their heads by this generations’ insistence on conducting business on their own terms. But what does that mean for auto dealers? How are millennials’ shopping habits different from older generations when it…

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No Fools Here!

If you were looking for a prank, you won’t find it here! In celebration of April Fool’s Day, we’re sharing a collection of some of the outrageous reviews we’ve seen. Some may be pranks on us, some are just downright hilarious. As always, our dedicated team of Response Specialists takes the time to comb through…

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Friendemic Adds Over 50 Years of Automotive Expertise to their Client Success Team

Client success is a critical part of any organization, and effective communication is paramount. These days partners are pushing for more automation via emails, chat services, and offshore interaction. We at Friendemic feel that if you’re going to cultivate and develop a true partnership, you must have more “Dealer People.” As a result, we’ve worked…

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