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Monitor and Track the Reputation Metrics that Matter

Dealerships, large dealer groups and OEM executives rely on Friendemic’s enterprise review management solutions to benchmark their reputation and monitor the competition monthly, quarterly and annually. Our database coverage is extensive and comprehensive across brands and markets. Our recommended actions guide dealers and organizations on how to improve on key performance metrics.

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Reputation Data for Dealerships, Dealer Groups, OEMs

Friendemic’s comprehensive database of reputation metrics for automotive and powersports dealerships gives you the insights you need to win in your local market, and/or nationally.

Monthly Reputation Scorecards for Dealerships

Subscribe to receive a monthly reputation scorecard via email, detailing your star rating, review count, response rate, Friendemic score and recommendations. Scorecards are accessed online, and monthly data is provided for trend analysis.
Reputation Reporting Across multiple dealerships This solution is ideal for multi-rooftop groups that need to see results in aggregate as well as by store. Includes monthly scorecards and an online dashboard to access data at any time. Dashboards can be customized to mirror your organizational structure.
Separate Sales and Service Reputation Scorecards Consumers who buy from you may have a different experience than those who bring in their cars for service. Friendemic can uniquely isolate reviews for perspective on the consumer experience for the front of the house as well as the back of the house. 
Custom Competitive Analyses Knowing how you rank in your local market(s) is essential. Consumers rank their top choices for sales and service by star ratings and review comments. Friendemic provides actionable competitive reputation data to help you rise above the competition.

1800 + Reputation scorecards viewed a month
100 % Coverage of the top dealer groups
25 OEM brands monitored

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