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Catalyst Chat

Now more than ever consumers want to connect via chat for quick and insightful conversations. Let us help your dealership bring it's showroom floor customer service experience online, 365 days a year.

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Chatting online

Fostering meaningful digital conversations with consumers on behalf of our dealership clients

Chat is the new digital handshake and we know you'd like to make a good first impression. Our mission is connect with anyone who has chatted in to better understand what information they are looking for and how can we be of assistance in their digital journey to your dealership. We'll grow the relationship and capture leads for those consumers ready to take the next step with you. 

100 percent real human response
0 bots on staff
connecting online

Connect where it counts

Catalyst Chat has analyzed the data and found the 4 most important places to connect with consumers is on your dealership's website, the mobile website, Facebook Messenger and your Google Business Profile. Our team of experts understands the nuances, tone and possibly where the buyers are (if they are) in the shopping journey depending on location they chat in from. Rest assured we can nurture the lead or capture key information to pass along to your sales team when the time is right. 

Catalyst Chat Components To Streamline Your Communications

Managed Services

Our solution provides you with a team experts year round (even when the dealership is closed), from 8a to 12m ET to ensure chats are responded to quickly.


We'll provide you with detailed monthly reporting per rooftop (or department) so you can quickly and easily review the impact chat has made on your business. 

Accessible to All

Although it should go without being said, our chat feature is 100% accessibility complaint. 

Lead Generation

Our lead capturing process via chat can occur in two ways: via ADF/XML and directly emailed to the dealership.

Drive Your Online Presence

Are you ready to grow your online reputation, enhance customer relationships and improve your ratings? Connect with us to accelerate your customer engagement today.

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