ERC Makes Review Response Fast & Easy for Your Team
Ensuring your dealership's positive and negative reviews are being responded to can be a time consuming and daunting task, let alone if you're required to manage reviews for multiple rooftops. Friendemic's Enterprise Response Console gives you the tools to quickly and effectively manage your reviews across the 7 automotive review platforms that consumers use in their journey to a dealership. With smart routing rules to ensure those who need to approve responses can do so to customization on how you would like your customers addressed to shortcuts to drive team efficiency, our ERC software is built to make review response by your team of humans fast and easy.
Need Help with Response?
Don't have the team or resources to respond to your dealerships reviews? Friendemic's team of experts can do so for you, leveraging the power of ERC. You can still approve any type of reviews you want (or not), and our team of humans will make certain that your customers are taken care of by upholding your unique brand promise.
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“"I love ERC! This is the 1st system that the reviews appear super fast and responding on it is almost immediate. Not to mention all-encompassing my review sites."”
1:1 Positive Reputation Growth
Want to provide your dealership personnel with tools to secure more reviews from happy customers at the point of sale or completed service work? Our Catalyst Reputation app does just that.Learn More About Catalyst Reputation Now