Reputation Management, Texting and AI for Dealerships
Kenect is the platform dealerships use to text customers, gather reviews, collect payments, generate leads, and manage online reputation. All powered by AI, integrated into the DMS or CRM, and endorsed by industry OEMs.
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Powering Your Service and Sales Departments
Kenect provides an easy-to-use solution to text your customers, schedule appointments, gather reviews, collect payments, generate leads, and manage your online reputation in real-time.
All powered by AI and deeply integrated into your DMS and CRM.
Transform Your Online Reputation
Triple reviews with Kenect in your first 90 days. Respond to reviews in real-time, manage reviews and stop bad reviews before they start.
“A review comes in and the Kenect team looks it over and responds according to the review. It’s great for getting an issue solved before it becomes a bigger problem.”
Get More Leads
Install a ‘Text Us’ button and see increases of 260%+ from your website. And you can instantly communicate with these leads.
"We really like Kenect’s website tool. People can easily text us questions while checking our site. It helps us get more business because it's faster than email, and we can reply to customers quickly."
Increase Revenue
The average Kenect customer increases revenue 6% in the first 12 months. That’s no joke.
"We love Kenect payments so much that we require customers to do deposits through Kenect even at shows. Once you explain to the customer how secure it is, pretty much every customer is willing to do it!"
Streamline Your Service Department
Intelligently route messages to the right person. Text someone when their car or boat is ready. Stop the phone tag.
"Before Kenect, each account manager had a company phone, which was expensive. Now, each employee just uses the app to text customers which significantly cut costs and made us more organized."
Results in numbers
increase in qualified leads generated from your website
online reviews in the first 90 days of using Kenect
of text messages are read by customers and prospects.
hours saved per employee per day using Kenect
Kenect Industries
Automotive
Equipment
Powersports
RV
Marine
Outdoor power
Automotive
Equipment
Powersports
RV
Marine
Outdoor power
Automotive
Reputation Management
Generate 5-star reviews, manage and respond to those reviews, and even avoid the bad ones. The most robust online reputation platform on the market.
Review Gathering
Triple the number of reviews you get right now. Automate review requests based on DMS or CRM triggers, send mass review requests - see reviews grow.
Private Feedback
Review negative feedback before it affects your CSI scores or online reputation. Revolutionary technology that will change your customer experience instantly.
Improved CSI Scores
Using Kenect Private Feedback you will know if someone is happy with their experience BEFORE the CSI survey arrives. Step in, solve the problem.
Managed Disputes
Stop wasting hundreds of hours dealing with Google or other review sites. Our team of experts can typically get 55% of negative reviews removed. No joke.
Social Media Publishing
Create branded content and schedule posts that align with OEM guidelines instantly. Schedule and automate. We can even do it for you.
Equipment
Text Messaging
Text customers using your main business phone number. Stop the phone tag. Manage all conversations from a single inbox with ease.
Streamline Service
Your service and parts departments get bogged down during the busy season. Instead of calling busy ranchers or construction companies and leaving voicemails, text them and let them text you.
Text-to-Pay
Get paid faster and provide a seamless payment experience. Customers can pay you via text for everything from a part, to a service call, and even sales deposits all from their mobile device.
Managed Disputes
Stop wasting hundreds of hours dealing with Google. Our team of experts can get 55% of negative reviews removed by Google. No joke.
Review Gathering
Triple the number of reviews you get right now. Automate review requests based on DMS or CRM triggers, send mass review requests - see reviews grow.
Broadcast Messaging
Create and send text messages to hundreds of customers at a time. Automate and personalize messages to save you time and get a 98% open rate.
Powersports
Sell More with Texting
Text customers from your main number. Your team can send photos, videos, PDFs, attachments and even negotiate via text. Never lose track of a customer again.
Reputation Management
Generate 5-star reviews, manage and respond to those reviews, and even avoid the bad ones. The most robust online reputation platform on the market.
Broadcast Messaging
Create and send text messages to hundreds of customers at a time. Automate and personalize messages to save you time and get a 98% open rate.
Payments
Collect payments via text. This will transform your service department and make transactions faster, cheaper and more secure. Customers love it.
Streamline Service with Texting
Text customers using your main business phone number. Stop the phone tag. Manage conversations from a single inbox with ease.
Integrate with Your DMS
Kenect integrates with the tools you use everyday. Whether it’s a DMS like Lightspeed or IDS, or tools like DP 360 or CDK elead. We integrate with everything.
Outdoor Power
Broadcast Messaging
Create and send text messages to hundreds of customers at a time. Automate and personalize messages to save you time and get a 98% open rate.
Update Customers via Text
Text customers using your main business phone number. Stop the phone tag. Text when a lawnmower is ready, when they need to pick something up, or for permission to do more.
Text-to-Pay
Collect payments via text. This will transform your service department and make transactions faster, cheaper and more secure. Customers love it.
Text During Busy Season
Text customers from your main number. You can send photos, videos, PDFs, attachments and even negotiate via text.
Pay-Over-Time
Paying over text is awesome, but some customers want to pay in installments. Hundreds of dealers use Kenect to do this. You get paid right away.
Reputation Management
Generate 5-star reviews, manage and respond to those reviews, and even avoid the bad ones. The most robust online reputation platform on the market.
Marine
WebChat
With "Text Us" all over your website, expect to generate more qualified leads than ever before - all intelligently routed to the right person or team within your dealership in a matter of seconds.
Pay-Over-Time
Paying over text is awesome, but some customers want to pay in installments. Hundreds of dealers use Kenect to do this. You get paid right away.
Review Gathering
Triple the number of reviews you get right now. Automate review requests based on DMS or CRM triggers, send mass review requests - see reviews grow.
Update Customers via Text
Text customers using your main business phone number. Stop the phone tag. Text when a boat or a part is ready for pickup or permission to do more.
Broadcast Messaging
Create and send text messages to up to 1000 people at a time. Automate and personalize messages to save you time and get a 98% open rate.
Texting in Service and Parts
Text customers from your desktop, latop or mobile phone. Text when a warranty recall is needed or when scheduled maintenance is due. Put an end to voicemail.
RV
Texting in Service and Parts
Text customers from your desktop, latop or mobile device. Text when a warranty recall is needed or when scheduled maintenance is due. Put an end to voicemail.
Integrate with Your DMS
Kenect integrates with the tools you use everyday. Whether it’s a DMS like Lightspeed or IDS, or tools like DP 360 or CDK elead. We integrate with everything.
Broadcast Messaging
Create and send text messages to hundeds of customers at a time. Automate and personalize messages to save you time and get a 98% open rate.
Reputation Management
Generate 5-star reviews, manage and respond to those reviews, and even avoid the bad ones. The most robust online reputation platform on the market.
Pay-Over-Time
Paying over text is awesome, but some customers want to pay in installments. Hundreds of dealers use Kenect to do this. You get paid right away.
Text-to-Pay
Collect payments via text. This will transform your service department and make transactions faster, cheaper and more secure. Customers love it.
Improve Your Online Reputation
Dealers see reviews increase by 2x - 3x in the first few months using Kenect. And Kenect will fight to get your negative reviews removed.
“Kenect has gotten us 290+ 5-star reviews in just the last 14 months. Kenect has transformed how we communicate.”
Cut Costs and Save Time
Employees are able to communicate with customers instantly via text instead of playing phone tag for hours…or days.
“Each employee just uses the Kenect app to text customers which has significantly cut costs and saves us hours per day.”
Generate Leads and Enhance Communication
90% of customers say they prefer to text over any other communication method. We can prove it. With Kenect WebChat on your website, the leads will pour in.
“We are saving 2-3 hours per employee per day and we received 150 leads in the first month. Kenect is the BEST tool to improve communication.”
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Deeply Integrated with the Tools Dealerships Use
Kenect is integrated with more than 100 platforms and systems that dealerships use everyday. From your DMS to your lead management system; from your payment tools to your OEM portal.
“I recommend all dealerships use Kenect. If you’re not reaching out to your customers with texting, you’re missing the boat. We have all the departments in our dealership running on Kenect. Customers want you to text them.”
The Most Robust Reputation Management Platform for Dealerships.
Kenect is Powered by Integrations, Partnered with OEMs, and Supercharged by AI. See how much it will impact your dealership today.
