Friendemic is excited to announce to the world (but you first) the launch of our newly redesigned website! However, ‘redesigned’ would be selling it short. We are taking this opportunity to introduce a lot of exciting new products as well.
I want to give a virtual high-five to congratulate our marketing team on the great work they have put in over the past couple months in designing and launching our gorgeous new website. But, as I think on it more, this website has been a labor of love far longer than a couple months. This website, and the exciting new products featured within, has been the culmination of a multi-year transformation. Friendemic merged with GoFanbase last year and between the two companies have launched over half a dozen enterprise and retail software products starting as early as 2007. We have been continually improving and building these new products over the years to support dealers in moving customers through the Digital Customer Experience Lifecycle™.
The Digital Customer Experience Lifecycle™ starts by attracting relevant leads on their preferred platforms where they can begin to develop a relationship with your business. Social Drive is an evolutionary social advertising platform that uses powerful Oracle data to find the right people and deliver the most effective messages. This is achieved through automatically updated inventory ads, dynamic retargeting, lead generation ads, and used car inventory listing through Facebook Marketplace. Social Drive will help your dealership sell more vehicles, book more service appointments, and beat your competition. See how Social Drive can find new customers for your dealership.
Catalyst is a suite made up of four individual, yet complementary software products designed to help connect your employees to your customers, and stay with them as they move through the Digital Customer Experience Lifecycle™. Connect your employees to your customers with the Catalyst Suite. Read more about each of the individual software products below.
Communicate with your prospects better through private video and start to build a relationship with them long before they begin their in-dealership experience. See different uses for Video Ignition.
Content Fuel enables you continue to foster a strong digital experience with your customers even while they are in your dealership. Capture powerful social content through photos and videos, of events, happy customers, new inventory, or anything else happening directly in your store or community — exactly the type of local content your customers can relate to. Find out more.
After the sale or service, Reputation Accelerator allows you to further the digital relationship through automated text message (or email) review invites, helping your dealership collect value feedback and more positive reviews from your happiest customers. Reputation Accelerator also allows you to stay on top of your new reviews as they come in, and manage the response process. Learn how to get more positive reviews here.
Review Response Service
Our industry leading solution helps you stay on top of all your reviews by responding to reviews 365 days a year, including weekends and holidays. You can choose how involved you want to be with the approval or response process. We can manage your reviews as they come in or keep you informed every step of the way. Our team is the perfect compliment to any online reputation strategy. See how we can help you build a strong online reputation.
Understand your online reputation and see what steps you need to take for immediate improvement. Get your scorecard.
Now that we’ve introduced our exciting new products, you may have some questions!
QUESTION: What about the Product Package I am currently signed-up on with Friendemic? I don’t see it on your new website?
ANSWER: Nothing is changing for now, we are just adding! This new website is designed to highlight the new exciting products Friendemic is bringing to the market.
More questions? Please don’t hesitate to reach out to us for a demo, question, online reputation analysis of your dealership or swap recipes, Netflix recommendations or whatever else is on your mind. We look forward to chatting soon.