FCA Reputation Accelerator 2019

Using Reputation Accelerator helps you qualify for FCA Customer First Award of Excellence. And good news! PAP has been extended into 2020. Speak with your field team to find out more.

Use Reputation Accelerator. Get more Reviews. Simple.

Landers CDJR Case Study

Looking to get more online reviews to better reflect their top-notch customer service, Landers CDJR began using one of Friendemic’s reputation tools, Reputation Accelerator, in hopes of increasing their overall review count and star ratings. The results were immediate, with over 20 new reviews received and increased Facebook engagement in just 3 weeks. Reputation Accelerator uses text and email invitations to better reach out to your customers in the digital age. With our automation options, it even takes the heavy lifting off you, and can make sure you’re always requesting feedback from your happy consumers!

Do you have 60 seconds to improve your reputation?

84% of consumers trust online reviews as much as a personal recommendation. See what all the hype is about with our new product Reputation Accelerator, and learn how easy it is to increase your review count, improve your online ratings, and manage multiple review sites all in one place.

Reputation Accelerator

Text & Email Invites

Send review invites at point-of-sale to finish your customer experience, or use data integration to automate the invites at a later time. Automate the process with FCA data instead of DMS, saving you money!

Review Alerts

Get alerts whenever you receive a new review or feedback on any of the major review sites. Reputation Accelerator monitors all sites hourly, keeping you informed.

Review Management

See your new reviews from all major sites all in one dashboard. Easily access reviews from within Reputation Accelerator to respond quickly.

Leaderboards & Metrics

Built-in leaderboards allow you to incentivize requesting reviews easily. Our detailed reporting and metrics help you see which review sites need more attention, average ratings, and more.

Review Response Service

95% of unhappy customers return back to your business if you resolve the issue quickly and effectively.

You wouldn’t ignore a customer’s feedback in person, so why do it online? Our review response service is a great addition to the FCA Reputation Accelerator product or any other reputation building solutions you may have. Friendemic’s Response Team helps you stay on top of all your reviews by responding to reviews 365 days a year, including weekends and holidays.

With two response service options, Basic and Unlimited, you can choose the perfect solution to complement your dealership. Both options cover all negative reviews your dealership may receive on Google, Facebook, Cars.com, Yelp, CarGurus, and DealerRater.

Reputation Scorecards

As an FCA dealership, did you know that you have access to monthly online reputation scorecards at no additional cost to you?

We can help make your reputation top of the class, but let’s first find out where you stand. Click the link below to learn more about your monthly reputation scorecard.

Ready to improve your reputation?

Get a demo of FCA Reputation Accelerator today.

801.415.9314

1165 E Wilmington Ave, Suite 290
Salt Lake City, UT 84106

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