Do Consumers Really Dislike the Dealership Experience?

The dealership experience as explained by critics and industry outsiders (and sometimes even insiders) portrays automotive retailers as questionable in their intentions and the dealership experience worse than going to the dentist. Just last month, Vroom launched a commercial typifying a dealership visit like a trip to the circus, with car salespeople depicted as clowns.…

Friendemic Announces Integration with CARFAX, Helping Dealers Respond to the Growing Number of Sales and Service Reviews on CARFAX Properties

FOR IMMEDIATE RELEASE SALT LAKE CITY – UT – September 14th, 2020 – Friendemic, providers of the only online reputation solution built specifically for the needs of the automotive industry, recently announced they have integrated CARFAX reviews into their industry leading Reputation Accelerator solution.  The integration of CARFAX reviews will make it even easier for…

How to Choose a Reputation Provider

Virtually every automotive dealership today recognizes that online reputation is important to successful business. Consumers now spend a majority of their time in the car purchasing process doing online research, and it’s almost impossible to research vehicles or dealerships without obvious signs of dealership online reputation staring straight back from the screen. Search engine results…