New Data Shines Light on SMS Marketing Best Practices

Amidst quarantine-induced Netflix binges and the rising infamy of Tik-Tok, studies are reporting a 14% increase in mobile usage by consumers. Marketing gurus often state to “meet your customers where they are.” During a Covid-19 lockdown, Friendemic encourages dealers to meet them metaphorically with the help of 1:1 video, website chat and SMS marketing. Recently,…

Friendemic Study: 4 and 5 Star Dealer Reviews Have Accelerated In Last Two Years

SALT LAKE CITY – UT – November 3, 2020 – Friendemic, providers of the only onlinereputation solution built specifically for the needs of the automotive industry recently shared that it is seeing a growing trend in positive reviews of franchise car dealerships over the past twoand a half years.  Friendemic analyzed over 4.2 million franchise…

Friendemic Adds Over 50 Years of Automotive Expertise to their Client Success Team

Client success is a critical part of any organization, and effective communication is paramount. These days partners are pushing for more automation via emails, chat services, and offshore interaction. We at Friendemic feel that if you’re going to cultivate and develop a true partnership, you must have more “Dealer People.” As a result, we’ve worked…

Social Media Updates

New year, new updates! Check your social networks or speak with your vendors to ensure that your social strategy remains unaffected by these recent changes from Facebook and Google. Facebook Profile Photos Gone are the days of being square. Facebook has recently switched Business Profiles from their classic square state to a curvier state. To…

December Product Improvements

December Has Been a Big Month for the Catalyst Suite! We’re always working diligently to improve our products to help make your jobs easier. In order to make sure everyone knows about all the latest and greatest software upgrades we’re making, we are going to begin regularly publishing to our blog about major software updates…

Video Ignition Integrates with CRM Systems

Customer Relationship Management (CRM) systems have revolutionized the way sales teams from all industries operate by making it easier to track every interaction with a customer. The auto industry is no different. Auto dealers everywhere use them to make sure each email, phone conversation, and dealership visit is cataloged to provide a record of previous…

How Video Ignition Helped One Dealer Group Bring More Traffic into the Store | Case Study

Friendemic teamed up with one dealer group that was searching for a way to convert more internet leads and to differentiate their dealerships’ marketing efforts among their competition. They began using one of Friendemic’s products, Video Ignition, in hopes of reaching their leads in a more direct and engaging way. After one dealership started seeing…