How to Choose a Reputation Provider

Virtually every automotive dealership today recognizes that online reputation is important to successful business. Consumers now spend a majority of their time in the car purchasing process doing online research, and it’s almost impossible to research vehicles or dealerships without obvious signs of dealership online reputation staring straight back from the screen. Search engine results…

New Features for Reputation Accelerator

If you’d like to receive notifications when one or more of your locations receive a new review or receives negative feedback, please follow the instructions below: 1. Login into Catalyst at catalyst.friendemic.com 2. Select the settings gear in the upper right-hand corner of your screen 3. Select ‘Reputation Accelerator’ and then ‘Notifications’ 4. Click the toggle under…

Impact of Social Media on Car Buyers: An Infographic

We all know how important online reputation is for businesses like restaurants or hotels where customers put a great deal of trust in online reviews but does that translate over to auto dealers as well? There are a lot of myths and common misconceptions regarding the way online reviews influence car buyers. This infographic dives…