Friendemic Adds Over 50 Years of Automotive Expertise to their Client Success Team

Client success is a critical part of any organization, and effective communication is paramount. These days partners are pushing for more automation via emails, chat services, and offshore interaction. We at Friendemic feel that if you’re going to cultivate and develop a true partnership, you must have more “Dealer People.” As a result, we’ve worked…

Social Media Updates

New year, new updates! Check your social networks or speak with your vendors to ensure that your social strategy remains unaffected by these recent changes from Facebook and Google. Facebook Profile Photos Gone are the days of being square. Facebook has recently switched Business Profiles from their classic square state to a curvier state. To…

December Product Improvements

December Has Been a Big Month for the Catalyst Suite! We’re always working diligently to improve our products to help make your jobs easier. In order to make sure everyone knows about all the latest and greatest software upgrades we’re making, we are going to begin regularly publishing to our blog about major software updates…

Video Ignition Integrates with CRM Systems

Customer Relationship Management (CRM) systems have revolutionized the way sales teams from all industries operate by making it easier to track every interaction with a customer. The auto industry is no different. Auto dealers everywhere use them to make sure each email, phone conversation, and dealership visit is cataloged to provide a record of previous…

How Video Ignition Helped One Dealer Group Bring More Traffic into the Store | Case Study

Friendemic teamed up with one dealer group that was searching for a way to convert more internet leads and to differentiate their dealerships’ marketing efforts among their competition. They began using one of Friendemic’s products, Video Ignition, in hopes of reaching their leads in a more direct and engaging way. After one dealership started seeing…

Google+ Just Got a Minus

The world of social media never sleeps, until a social network gets put to bed. Yesterday, Google made the not-all-that-unexpected announcement that it was past bedtime for Google+. The network certainly had its moments of interest and value in years past, but most of the social world has noticed that its relevance and activity had…

New Features for Reputation Accelerator

If you’d like to receive notifications when one or more of your locations receive a new review or receives negative feedback, please follow the instructions below: 1. Login into Catalyst at catalyst.friendemic.com 2. Select the settings gear in the upper right-hand corner of your screen 3. Select ‘Reputation Accelerator’ and then ‘Notifications’ 4. Click the toggle under…