Friendemic Adds Over 50 Years of Automotive Expertise to their Client Success Team

Client success is a critical part of any organization, and effective communication is paramount. These days partners are pushing for more automation via emails, chat services, and offshore interaction. We at Friendemic feel that if you’re going to cultivate and develop a true partnership, you must have more “Dealer People.” As a result, we’ve worked…

Impact of Social Media on Car Buyers: An Infographic

We all know how important online reputation is for businesses like restaurants or hotels where customers put a great deal of trust in online reviews but does that translate over to auto dealers as well? There are a lot of myths and common misconceptions regarding the way online reviews influence car buyers. This infographic dives…

Automotive Dealership Online Reputation Update: Edmunds.com Changes

Online reputation is important, but it’s also relative 90% of customers say buying decisions are influenced by online reviews. Especially for large purchases like a car, consumers today are spending more and more time doing online research prior to a purchase. Online reviews matter, and Friendemic has the tools to help you get more reviews…