Using Video Ignition is a great solution for today’s dealership team. Customers are increasingly using video and video apps to communicate, and it’s important to meet them on their preferred ground. This tool has allowed dealerships to improve transparency and get the message across to customers in a more direct way. We also see dealerships…
DetailsGoogle has made changes to their Terms of Service (TOS) online review policy, and there are two that affect soliciting reviews for your Google listing: Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers. Don’t solicit reviews from customers in bulk. The first change means that you can no longer only…
DetailsCreate and execute an effective online reputation strategy Learn how to handle any online review and respond accordingly Understand which review platforms you should be monitoring and how to best manage them As a business owner, your success is linked directly to your online reputation. It used to be that a business’s standing was solely…
DetailsOn average, people are only visiting 1.2 dealerships in person before purchasing a vehicle. So how do you make sure your dealership is the one they will visit before they purchase? Research has found that online shoppers who watch videos are 1.81x more likely to purchase than non-viewers. Enter Video Ignition. Dealerships using Video…
DetailsOne dealership in Ravenna, Ohio was looking for a way to increase leads to their location while simultaneously growing the number of reviews they received on their Google page. This can be challenging for any team, especially when they don’t have all the right tools for growth. After contacting Friendemic and using our software tools…
DetailsAs a dedicated Facebook partner, Friendemic traveled to the magical (and weird) land of Austin, TX to bring you back Three Key Takeaways for your upcoming year in social media marketing. Our mission is to always provide the most up-to-date solutions and trends for your marketing needs and attending this summit is just one of…
DetailsThere has been a lot of news around the changes Facebook is making to their third-party data available for advertisers to use since announcing last week that they are shutting down partner categories in their advertising platform. Mark Zuckerberg also went to his Facebook page and made a detailed explanation of what is going on.…
Details“Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you.” – Chip Bell (Customer Service Expert and Speaker) In today’s market, business owners understand customers are reading and reacting to online reviews. We live in a world where 5-star ratings help us decide…
DetailsI frequently get asked to put a number on what dealers should be spending on Facebook ads. Every dealership is different, and advertising budgets vary from month to month. But unless you are a very small dealership, you should be spending at least $3,000/mo on Facebook ads. If you are spending less than that, you…
DetailsFriendemic is excited to announce to the world (but you first) the launch of our newly redesigned website! However, ‘redesigned’ would be selling it short. We are taking this opportunity to introduce a lot of exciting new products as well. I want to give a virtual high-five to congratulate our marketing team on the great…
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