It’s 2019 and Instagram is taking the lead in the social sphere! If your brand hasn’t already taken the plunge, the best time to start was yesterday, so we’ll get you up to speed with the Instagram basics and the most important steps to take first. Profile Photo They say a picture is worth a…
DetailsDid you know that trust accounts for more than 50% of a buyer’s decision to purchase a vehicle from your dealership? With nearly one-third of buyers reporting dissatisfaction with their auto purchase, dealers more than ever need to be aware of how to handle the trickier reviews online. We’ve provided a lot of helpful hints…
DetailsClient success is a critical part of any organization, and effective communication is paramount. These days partners are pushing for more automation via emails, chat services, and offshore interaction. We at Friendemic feel that if you’re going to cultivate and develop a true partnership, you must have more “Dealer People.” As a result, we’ve worked…
DetailsYou’ve found a vendor. Updated your product catalog. Piped it into Facebook. Waited anxiously for the upload and BAM, you’re on Facebook Marketplace. The booming tech hub for buyers and sellers alike doesn’t appear to be going away anytime soon. Which begs the question; once you’ve been set up on Marketplace where do you go…
DetailsDigitization has changed every aspect of our lives including the way we shop. This is true for just about every business including auto dealers. Because of the ease of access to information about vehicles and dealers, it is more important than ever for auto dealers to focus on each step of the customer experience cycle…
DetailsNew year, new updates! Check your social networks or speak with your vendors to ensure that your social strategy remains unaffected by these recent changes from Facebook and Google. Facebook Profile Photos Gone are the days of being square. Facebook has recently switched Business Profiles from their classic square state to a curvier state. To…
DetailsDecember Has Been a Big Month for the Catalyst Suite! We’re always working diligently to improve our products to help make your jobs easier. In order to make sure everyone knows about all the latest and greatest software upgrades we’re making, we are going to begin regularly publishing to our blog about major software updates…
Details‘Tis the season to create new resolutions. For 2019, Friendemic encourages you to reevaluate your advertising strategy. Since 2016, Facebook reported over three million advertisers utilized their platform (Hyperlink: https://www.facebook.com/business/news/3-million-advertisers) and we know it’s grown since then. How will you use new tools available to ensure your campaigns are effective amongst the other advertisers on…
DetailsCustomer Relationship Management (CRM) systems have revolutionized the way sales teams from all industries operate by making it easier to track every interaction with a customer. The auto industry is no different. Auto dealers everywhere use them to make sure each email, phone conversation, and dealership visit is cataloged to provide a record of previous…
DetailsFriendemic teamed up with one dealer group that was searching for a way to convert more internet leads and to differentiate their dealerships’ marketing efforts among their competition. They began using one of Friendemic’s products, Video Ignition, in hopes of reaching their leads in a more direct and engaging way. After one dealership started seeing…
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