Which Review Platforms Should Your Dealership Focus On?

With all the different review platforms out there, it can be challenging to ensure that your business is listed on the best ones while your dealership team focuses on customer satisfaction. When there’s Google, Facebook, DealerRater, Cars.com, Yelp, CarGurus, Edmunds, and more, it’s now more important than ever to place your strategy where it counts.…

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Using Video Ignition Vs. Just Recording Videos on Your Phone

On average, people are only visiting 1.2 dealerships in person before purchasing a vehicle.* The question is then, how do you ensure your dealership makes the cut? Our solution is simple: Communicate with customers the way they prefer, through their mobile devices. Friendemic’s software tool, Video Ignition, provides dealers with an effective way to communicate…

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How to Make the Most of Your Google Presence: An Infographic

Today’s Digital Marketplace As a business owner, your success is linked directly to your Google presence and reputation. We know this because businesses that have switched their marketing efforts towards creating an online presence on Google have seen higher inquiries, better leads, and more vehicles sold off their lot. Before Google, businesses solely relied on…

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Case Study: 211% Increase in Positive Reviews with Reputation Accelerator

One Ford dealership in Southern California used emails to send review invites to customers but didn’t see the results they needed. This dealership teamed up with Friendemic to find a better solution for receiving more positive reviews from customers. After using Friendemic’s Reputation Accelerator product for three months, the following data was obtained.   In…

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All the Ways to Use Video Ignition

Using Video Ignition is a great solution for today’s dealership team. Customers are increasingly using video and video apps to communicate, and it’s important to meet them on their preferred ground. This tool has allowed dealerships to improve transparency and get the message across to customers in a more direct way. We also see dealerships…

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Google Terms of Service Changes

Google has made changes to their Terms of Service (TOS) online review policy, and there are two that affect soliciting reviews for your Google listing: Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers. Don’t solicit reviews from customers in bulk. The first change means that you can no longer only…

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The Definitive Guide to Online Reputation for Auto Dealers | Free Downloadable E-Book

Create and execute an effective online reputation strategy Learn how to handle any online review and respond accordingly Understand which review platforms you should be monitoring and how to best manage them As a business owner, your success is linked directly to your online reputation. It used to be that a business’s standing was solely…

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Case Study: Using Friendemic’s Software Helps Increase Your Google My Business Actions

One dealership in Ravenna, Ohio was looking for a way to increase leads to their location while simultaneously growing the number of reviews they received on their Google page. This can be challenging for any team, especially when they don’t have all the right tools for growth. After contacting Friendemic and using our software tools…

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