Case Study: 211% Increase in Positive Reviews with Reputation Accelerator

One Ford dealership in Southern California used emails to send review invites to customers but didn’t see the results they needed. This dealership teamed up with Friendemic to find a better solution for receiving more positive reviews from customers. After using Friendemic’s Reputation Accelerator product for three months, the following data was obtained.   In…

Google Terms of Service Changes

Google has made changes to their Terms of Service (TOS) online review policy, and there are two that affect soliciting reviews for your Google listing: Don’t discourage or prohibit negative reviews or selectively solicit positive reviews from customers. Don’t solicit reviews from customers in bulk. The first change means that you can no longer only…