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Monthly Archives: September 2017

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The Importance of Online Reviews

Online Reviews, Reputation ManagementBy Becca RettenbergerSeptember 18, 2017Leave a comment

There are two types of business owners. Some business owners receive a two-star review and scoffs. They are secure in the knowledge that they have a solid staff, are still making plenty of customers happy, and had a great sales week. They don’t bother posting a reply to the negative reviewer, convinced that Yelp is…

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